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Cancelation : All course fees are strictly non-refundable and non-transferable.
The Nails Hair Beauty Academy is unable to offer refunds where training is cancelled or postponed outside of our control. An alternative training date will be offered.  Classroom course bookings postponed previously by lockdown remain non-refundable but will be valid to rebook for a scheduled training date convenient to the student, within 6 months from the date of the original course date. It is the student’s responsibility to get in touch to reschedule any such postponed training. The Academy is not responsible for any loss of income or accommodation/travelling costs students may incur due to the cancellation of courses.

Cancellation or Transfer of Training Dates / Courses

Rescheduling Requests & Fees

In the event that you are unable to attend a booked and confirmed training date, we may be able to offer a reschedule of the training (subject to availability and at the discretion of The Academy), provided you contact us no later than 72 hours prior to the training course date by email to our Bookings team. Where it is possible to offer a reschedule of training, this will be subject to a rescheduling fee of £50 per day. We operate a ‘fair use’ policy for rescheduling and all courses can only be rescheduled on one occasion. Our team will respond to confirm whether a reschedule is possible and where it is not possible and the student chooses not to attend their training, you may forfeit your course fee.

Where a student is a ‘no show’, failing to attend for their booked training date without a minimum of 3 day’s notice by email to our Bookings team, you will automatically forfeit your course fee and The Beauty Academy will be under no obligation to provide any further training or any refund.

Courses booked as part of discounted ‘last minute offers’ will be strictly non-refundable and non-transferable. These are discounted specifically for attendance on the booked course/date/venue by their very nature and so this price does not transfer to other courses. If you need to reschedule for a genuine reason (medical or compassionate), we may at our discretion, place the course fee paid minus a rescheduling fee, as credit on file valid for 6 months towards booking courses. Any applicable price difference would need to be paid when redeeming the credit on file to book further courses.

The only exceptions to the above, where a reschedule may be offered free of charge or at a cost of £50 per day (depending on reason), on one further occasion only and subject to availability will be in the event of:

·         medical reasons (with a valid medical certificate covering named student/training date).

·         compassionate reasons such as close family bereavement (proof of which may be required) for non-attendance.

In the first instance, please contact our team to provide proof of the above.